Sage 200 - Contribution to your Quality Control

- Sage 200 CRM can be used to help manage the quality controll processes by ensuring that staff and suppliers are chased at the appropriate time, utilising a structure of reminders and notes, rather than rely on staff's memories, PDA's and manual systems.
- The requirements of the suppliers, manufacturing operation and customers are recorded centrally and can be made available to everyone across the business, so that they all share a common view of the business, relationships and customer accounts.
- Using the marketing functionality in Sage 200 CRM, qualty checks can be put in place by creating simple questionnaires.


Sage 200 - Contribution to your Supplier Management

- Utilising the Material Requirement Planning (MRP) functionality in Sage 200 Manufacturing, materials required for production can be accurately calculated, any shortages highlighted, works orders and purchase orders are automatically raised as appropriate. Only the right amount of materials is purchased and at the right time to support production.
- Sage 200 Financials and CRM can be utilised to ensure that strong relationship are maintained; for example, ensuring payments are made on time and for the correct amount.
- Supplier issues, such as late deliveries, can be tracked and dealt with using Sage 200 CRM, ensuring that the manufacturing process is not disrupted.

Sage 200 - Contribution to your Data Capture

- Documents can be stored centrally with Sage 200 CRM and where appropriate can be linked to a customer's, supplier's or third-party's records.
- Documents that require action can be recorded with reminders ensuring that the follow ups are performed on time.
- Data can be backed up centrally on a regular basis.
- Key information can be made visible across the entire business.

Sage 200 - Contribution to your Customer Service

- Customer Satisfaction levels are improved by using one business wide process.
- Customer requirements, complaints and issues are stored in one central place to be addressed quickly and efficiently to maintain excellent customer relationships.
- Key customer information such as credit limits, buying patterns and queries is available across the organisation to managers and colleagues.
- Customer details are recorded and maintained in one place to improve service and the visibility to chase overdue payments.
- Product quality can be reviewed and maintained across the manufacturing process by using Sage 200 Manufacturing and Commercials.

Sage 200 Suite..>>

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